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Process Solutions

Makman’s Method to Process Mastery:
Design, Management, and Improvement

At Makman Technology Consulting, our process practice is a triad of design, management, and improvement, each discipline a critical facet of our holistic approach to digital transformation.

Process Design

We designs innovative and standardized processes using frameworks and automation considerations, ensuring continuous improvement and future automation capabilities.

Process Management

We guide our clients’ outsourcing process management, using proven methods to deliver excellent results and high customer satisfaction.

Process Improvement

We use various tools and methodologies like Lean practices and DMAIC to improve processes, leading to faster turnaround times, happier customers, and cost savings for clients.

Process Mapping

We help our clients achieve process conformance certifications by mapping their processes to the eTOM framework and industry best practices.

Partner with us to reach operational excellence

Our suite of tools, frameworks, and methodologies, combined with a deep understanding of the TM Forum® Business Process Framework (eTOM), position us as leaders in process excellence. If you are ready to reimagine your operations for the digital age, Makman is your ally. Let us transform your operations and together unleash new levels of efficiency and innovation!

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Ready to discuss your specific needs?

Our process solutions experts are eager to connect with you and explore how we can tailor our services to your unique challenges.