Skip to main content

Connect with Makman at DTW 2026

Makman Signs Strategic Memorandum with Comarch and HLC on Autonomous Networks

Makman Advances to Phase 2 of ANL4 Catalyst Project

Makman joins Verizon, Google, Tech Mahindra, and Telefónica in a New Catalyst Project

Makman to Participate in TM Forum Accelerate 2026 in Portugal

Unlock the Path to Autonomous Excellence

Autonomous Operations Maturity Assessment

At Makman, we empower telecom and digital service providers to accelerate their transformation journeys by advancing autonomous operations maturity. Using our industry-leading methodology, deep domain expertise, and TM Forum®-aligned approach, we help organizations gain clarity, build alignment, and unlock operational excellence—measuring maturity across six critical dimensions:
Party, Technology, Culture, Strategy, Operations and Data.

① Party

Involves intelligent automation in customer, partner, and device interactions, ensuring seamless communication across all stakeholders.

Read more

② Technology

Focuses on the technological infrastructure that supports digital transformation, automation, and innovation.

Read more

③ Culture

Encourages an organizational mindset shift toward adaptability, innovation, and collaboration to drive automation efforts forward.

Read more

④ Strategy

Establishes a clear roadmap for transitioning to autonomous operations, ensuring alignment with business goals.

Read more

⑤ Operations

Enhances processes by leveraging automation to maximize efficiency and minimize human errors.

Read more

⑥ Data

Utilizes self-analysis and automated decision-making processes to achieve full-scale automation.

Read more
    How We Deliver

    Makman’s 4D Methodology

    Makman’s 4D assessment methodology ensures depth, clarity, and actionable outcomes across four stages:
    Discover, Define, Deliver, and Demonstrate

    ① Discovery

    Initiating the process with key stakeholder alignment, data collection, and context analysis to define the scope and approach.

    ② Definition

    Finalizing the assessment structure, scheduling interactive workshops, and clarifying roles and responsibilities for a seamless delivery.

    ③ Delivery

    Our expert-led workshops assess your autonomous maturity using TM Forum®’s standards and closed-loop stages.

    ④ Demonstration

    Consolidating findings, preparing comprehensive reports, and delivering an executive presentation, ensuring clarity and commitment for next steps.

    Just getting started with AOMM?

    Get a practical introduction to autonomous operations maturity and learn how CSP operators can begin their transformation journey.

    Read article
    mail graphic

    Ready to advance your autonomous operations maturity?

    Contact us to schedule a briefing session and explore how your organization can lead the transition to autonomous operations.

    Contact Us