Recent Highlights

Autonomous Operations (AO) presents a new operating model for telecoms seeking to automate capabilities for learning, self-governance, and self-adaptation of their value streams to deliver stakeholder value in a closed-loop manner.

The Autonomous Operations Maturity Model (AOMM) offers a unique approach to assessing the performance of telecoms by applying a maturity grid assessment framework. It aligns with the TM Forum’s Digital Maturity Model (DMM) while providing a specific focus on autonomous capabilities.

You are invited to share your experience, ideas, and approach to Autonomous Operations, based on your consideration or adoption of AOMM in your telecom (CSP) or your telecom client’s (Vendor, System Integrator, Consultant).

Why take the Autonomous Operations (AO) 2025 survey

• Your perspective matters!
• Reflect on your telecom’s (or your telecom client’s) journey and share your perspective on Autonomous Operations.
• Receive a copy of the report as soon as it becomes available.
• Get regular updates on TM Forum’s MAMA/AOMM Initiative and related activities.
• Contribute to the collaborative process shaping the future of Autonomous Operations.

Frequently Asked Questions (FAQ)

• Who is conducting the survey? The survey is conducted by the TM Forum.
• Is the survey anonymous? Yes. The survey is completely anonymous. TM Forum will not track your identity or individual responses. Results are shared only in aggregate.
• Do I need to provide personal information? You may provide your name, company, and field if you wish, but this is optional. Only your email is needed to receive a copy of the analysis once it’s available.
• How many questions are there? The survey contains about 35 questions, primarily multiple-choice, and should not take long to complete.
• What happens with the data I provide? All entries are confidential and will be used strictly for research and analysis purposes.

Survey link

Access the survey here: https://www.surveymonkey.com/r/JCC9CBT