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Makman Showcases Leadership in Autonomous Networks at Innovate Asia 2025

Makman Participates in Autonomous Networks Workshop at Telefónica, Madrid

Makman and Comarch Kick Off Zero Touch Program for HLC

2025 Autonomous Operations Survey is Out!

Automation Solutions by Makman

We are Makman

Your Automation Transformation Partner

We help organizations bridge the gap between strategic vision and action, guiding them through the full transformation journey: from strategy, to workforce skilling, to staged and measurable value realization.

Worldwide Expertise

Leading global experts in automation transformation, serving telecom operators and vendors across Africa, Europe, Asia, the United States, and beyond.

Integration with TM Forum® Standards

Our solutions are deeply integrated within the TM Forum® standards engine. Our consultants lead key automation projects, shaping telecom industry standards, such as the MAMA project for Measuring and Managing Autonomy.

End-to-end Solutions

End-to-end solutions spanning assessment, strategy, skilling, governance, and value realization. We’re a one-stop shop for your automation transformation management needs!

Proven MVT Approach

Proven Minimum Viable Transformation (MVT) approach to reduce risk, accelerate quick wins, and secure stakeholder buy-in.

Our Solutions

Makman delivers end-to-end automation transformation through three integrated solution pillars — Strategy, Skilling, and Managed Transformation — designed to work independently or as a unified transformation program.

Strategy
Solutions

Transform Your Automation Vision into Actionable, TM Forum®–aligned Strategies

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Skilling
Solutions

Empowering Your People to Lead and Sustain Automation Transformation

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Managed
Transformation

Delivering Automation Transformation Through Disciplined, Measurable, and Scalable Execution

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Featured Success Stories

  • Driving Alignment and Readiness for Autonomous Operations

    A top-tier mobile network operator and digital service provider in Asia partners with Makman to assess their autonomous operations maturity, creating a shared language and unified vision across teams while identifying clear priorities for transformation.

  • Advancing Operational Maturity Through Structured Autonomous Networks Evaluation

    A leading telecommunications provider in Southern Africa engages with Makman to conduct an Autonomous Networks Evaluation Tool (ANLET) assessment, establishing a clear view of current NOC maturity, identifying high-value improvement areas, and defining a scalable roadmap to guide its automation-driven transformation.

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    Enabling a Unified Vision for Autonomous Operations

    A top-tier mobile network operator and digital service provider in Europe engages with Makman to assess its autonomous operations maturity, fostering organizational alignment and establishing a clear roadmap for transformation through a structured, consensus-driven methodology.

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    Embracing a Culture of Transformation

    A leading Oil & Gas operator in North Africa aims to form the foundation of a resilient organization capable of handling the volatile market conditions while still being able to achieve their sought-after business objectives (An award-winning project)

    Award-winning solution (Organizational Gem, by The GC Index®)
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    Building a Foundation for Achieving Revenue Assurance & Exploring New Revenue Streams

    A voice/data wholesale provider in North Africa invests in employee upskilling and readiness in the face of a pandemic, conflict, and digital disruption (An award-winning project)

    Award-winning solution (Excellence Awards, by The TM Forum®)
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    Discovering Real Business Needs and Sparking a New Wave of Cultural Change

    A leading mobile network operator in North Africa embarks on a new strategic direction with the goal to increase their operational efficiency, play a key role in the digital ecosystem, and overcome the pressure imposed by the new disruptive digital wave.

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    Establishing a Project Management Office (PMO) For a New Way of Working

    A leading mobile network operator in North Africa succeeds at taking its first step at breaking down organizational silos by forming an enterprise-wide Project Management Office (PMO)

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    Transforming Grading and Role Clarity for a Stronger Workforce

    A leading mobile network operator in North Africa embarks on a strategic initiative to review and enhance its grading system and job architecture, aligning with national goals and internal strategy. The project addressed employee concerns, standardized role definitions, and laid the groundwork for future career development and organizational transformation.

    Featured Testimonials

    • M. B.

      A Chairman at a Holding Telecom Company with 9 subsidiaries in North Africa

      “Disruption in the telco industry demands bold strategies and a relentless focus on talent. With Makman’s expertise, we’ve embraced an AI-driven talent analytics approach to uncover hidden potential within our teams. By onboarding our first batch and exposing them to cutting-edge, agile environments, we’ve seen rapid skill development and a renewed sense of purpose. This program isn’t just about upskilling–it’s about future-proofing our organization and setting a benchmark for the industry.”

    • E. M.

      A VP at Top-tier Telecom Operator in Europe

      “This [autonomous operations maturity assessment approach] is unique, and different. I have never seen such a model before. You simplify the most complex concepts in a language that we understand”.

    • A. J.

      A Chief Strategy at National Fixed-line and Fiber Infrastructure Operator in North Africa

      “Makman has been an invaluable partner in our transformation journey. Their unique Minimum Viable Transformation (MVT) approach allowed us to move quickly from strategy to execution, delivering tangible results while keeping our long-term vision in focus. Their expertise in defining requirements, building teams, and guiding us through proof of concepts has set a strong foundation for success. As we now move into the next phase with international software providers, we are confident that Makman’s continued support will ensure seamless execution and scalability.”

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      Ready to accelerate your automation transformation?

      Partner with Makman to turn vision into measurable outcomes.

      Contact Us